How often is foreign trade shipment data updated?
— Shipments are uploaded regularly — typically 2-4 times a month we load updated data (for the previous calendar month) found in open sources. Therefore, not all shipments always have the same level of detail. All timelines are flexible.
We specialize in Russia's foreign trade, so data on shipments from other countries is a bonus, the updating of which is not guaranteed.
Can I sign a contract and pay via bank transfer?
— Unfortunately, we no longer have representatives in Russia. Therefore, this form of payment is currently not possible.
The concept of cryptocurrency is new to me. And in general, everything is unclear. Please explain in more detail.
— Actually, everything is very simple. Through a crypto exchange, you buy USDT with your bank card, and this amount is automatically credited to our account. The process itself is similar to a card-to-card transfer through a regular banking app. We receive payment and activate the selected services according to the tariff. One note: we do not recommend purchasing cryptocurrency with a corporate card, as the bank may consider the transaction suspicious and block it.
I made a payment. What's next?
— Send a screenshot of the payment or transaction ID to your personal consultant via email or website chat. Within half an hour, the payment will be credited and all services activated.
How can I contact you by phone?
— We receive a fairly large number of inquiries that our specialists cannot respond to in real time. Sometimes it takes time to find a solution or answer to a given task or question. Therefore, we stopped using phone communication several years ago and communicate exclusively through the website chat or email.
Can I buy a one-time data export in Excel or CSV format?
— No. We do not practice such services. It is much more effective to create a specification for a specific data analysis. Most likely, our specialists will be able to create or modify a tool ready for all our clients. This will save you a lot of time and effort.
Does orionmarkets.io have customs declaration numbers?
— No. We do not have such information.
Why don't you have export of analytical reports to PDF and other formats?
— Most of the data is generated on the client side in the browser and has a huge amount of data, which requires significant computing power from your device. Many types of analytics are interactive and provide information on demand.
Can I search shipments by model and article number?
— Such information is not always available to us. Therefore, we cannot guarantee the accuracy of the result. Accordingly, we do not recommend using this approach.
Can I additionally purchase an «Analytical Tool» of interest?
— Currently, we only offer package services. But by 2024, we will prepare the ability to assemble the package of services and tools you need yourself.
What is «Market Analysis» for?
— To understand the volumes, participants, and trends in the market of goods you are interested in. You always need to have up-to-date aggregated data for a strategic view of ongoing events.
